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FAQ

  • Best way to get in touch?
    Send an email to art@lisabisbee.com I check my emails often, and will respond eventually. I do have friends who help me however for the most part, I'm a one-woman show: administration, accounting, marketing, warehouse, shipping, sales, teaching and I paint the artwork. This means that your patience is appreciated. There are messages sent to me all over social media and I might miss one or two, so please reach me by email. Thanks!
  • What Type Of Art Products Do You Sell online?
    I sell original artwork and framed prints.
  • Are your original paintings stretched?
    Yes. All paintings are stretched around a wooden frame, unless otherwise noted in the product description.
  • Do you varnish your paintings?
    The oil paintings do not have varnish.
  • Do you provide a certificate of authenticity for original artwork purchased online?
    Yes, you will receive a certificate of authenticity for provenance. Provenance is record of ownership of a work of art, used as a guide to authenticity or quality.
  • How much is shipping?
    Currently I offer free shipping on Original Artwork and Framed Prints within the continental United States. Please inquire for international shipments by sending email to art@LisaBisbee.com for details.
  • Do you ship to all countries?
    At this time, I offer free shipping within the continental USA. Please inquire for international shipments by sending email to art@LisaBisbee.com for details.
  • How can I track my order?
    Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email that contains a tracking number.
  • Is your artwork a standard size?
    Yes, standard sizes include 8x10, 10x10 11x14, 18x24, 24x36. Please read each product description for the details and specifications on each piece.
  • What should I expect when purchasing original artwork or prints to fit my home decor.
    Color and texture are the biggest misunderstood factors between the virtual world of seeing the artwork on computer screens (and phones) versus the reality holding of the actual piece in your hand. There may be a huge variant in the manner of its photograph, with lighting, and add that to the brilliance (or lack of) of your computer screen. What you see online is not always what you get ... depends on the screen which you are viewing the artwork.
  • What if the artwork is not what I expected?
    Lisa Bisbee is a painter, not a manufacturer. If you even question that it may or may not be exactly the right color to match your decor, or have exactly the right texture, or have too many imperfections, then my artwork might not be for you. Even so, if you are not satisfied with your purchase, you have the option to return it with my approval according to my return policy with a credit for exchange. Exempt are custom orders or commissions.
  • Why are there so many imperfections in your artwork?
    'Beauty in the eye of the beholder' has a literal meaning - that the perception of beauty is subjective - what one person finds beautiful another may not. Each one of my piece are beautiful in my eyes. The texture proves the principle of originality. Random spots show purity of the creative process. I would hope that you see the beauty, and understand if you do not. If you have any doubts that you might not appreciate the little imperfections, then my artwork might not be for you.
  • To Frame or Not To Frame, that is the question.
    To Frame or Not to Frame Original Artwork. • My oil paintings are gallery wrapped which means that the piece of artwork is painted around the sides of the stretched wooden canvas, so you can hang the artwork without a frame. I’s your choice to choose or not to choose a frame for my artwork. DIY Standard Frame: • If you do prefer to frame my artwork, it makes sense for you to choose the style of frame that would work best in your decor within your budget. The reason most of my stretched-canvas paintings are standard sized, is so that you can frame it inexpensively with a standard size frame. Standard size frames can be more affordable than custom frames. The original painting is a standard size which means that you can purchase ready-made frames to Do-It-Yourself (DIY). My favorite frames are floating frames and Plein Air frames. You can purchase standard-sized frames online or in-store at any of the following: ▪ https://www.jerrysartarama.com/framing/canvas-floating-frames ▪ https://www.utrechtart.com/products/ampersand-floaterframes ▪ https://www.utrechtart.com/products/blick-simplon-plein-air-frames/ ▪ https://www.pictureframes.com/custom-framing/categories/fall-picture-frames/gold-leaf-custom-frame-cfl3 ▪ https://www.dickblick.com/products/blick-simplon-plein-air-econo-frames/ ▪ https://www.hobbylobby.com/Home-Decor-Frames/Frames-Photo-Albums/Open-Back-Frames/c/3-113-1078 Custom Framing: • Custom Frame Shop: Visit your local framer who will have great suggestions on how to best enhance your painting with frames. • Michael’s has a custom framing department and is the biggest framing retailer in the US and offers 450 frame options.
  • How do I care for my artwork?
    • Avoid direct sunlight or a heat source. • Avoid high humidity, such as the bathroom. • Avoid touching the canvas with your fingers. • Avoid leaning anything against the surface. • Avoid framing original oil paintings canvas under glass or plastic. For even more details, visit: artevolution.com/how-to-care-for-your-art
  • Do you do commissions?
    I have a waiting list for commissions, some of which are within a year of waiting. You can email your request to get on the waiting list.
  • How Can I Place An Order?
    You can place orders and checkout with a credit card, PayPal or venmo on my website, lisabisbee.com
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