FAQ

Frequently asked questions

Best way to get in touch?


Send an email to art@lisabisbee.com I check my emails often, and will respond eventually. I do have friends who help me however for the most part, I'm a one-woman show: administration, accounting, marketing, warehouse, shipping, sales, teaching and I paint the artwork. This means that your patience is appreciated. There are messages sent to me all over social media and I might miss one or two, so please reach me by email. Thanks!




What Type Of Art Products Do You Sell online?


I sell original artwork and archival prints. Original Art Oil Paintings, Acrylic Paintings, Mixed Media. Archival Prints Museum-quality Giclée made on thick and durable, archival, acid-free matte paper. Add a wonderful accent to your room and office with these posters that are sure to brighten any environment. • Paper thickness: 10.3 mil • Paper weight: 5.6 oz/y² (192 g/m²) • Giclée printing quality • Opacity: 94%




What type of original art do you sell?


Original art includes both oil and acrylic paintings on primed canvas. In the future, I will add photographs and illustrations.




Are your original paintings stretched?


Some pieces are stretched and some are rolled. Read each product description for the details and specifications on each piece.




Do you varnish your paintings?


Most of the paintings do not have varnish. Read each product description for the details and specifications on each piece.




Do you provide a certificate of authenticity for original artwork purchased online?


Yes, you will receive provenance for original artwork. Provenance is record of ownership of a work of art, used as a guide to authenticity or quality.




Do you ship to all countries?


No. At this time, I ship my pieces within the continental USA.




How much is shipping?


Shipping depends on your location. Currently I offer free shipping, tax included on Original Artwork and Archival Prints.




How can I track my order?


Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email that contains a tracking number.




How Can I Place An Order?


You can place orders and checkout with a credit card, PayPal or venmo on my website, lisabisbee.com




Is your artwork a standard size?


Read each product description for the details and specifications on each piece. Some of my artwork is standard sized, ready-made to fit common frame sizes that are available at Michaels or Hobby Lobby: 8x10, 10x10 11x14, 18x24, 24x36... etc. Some of my artwork is not a standard size. In these cases, it's best to visit your local frame shop where they can mount the image or crop it with a mat.




What is the best way to display your artwork?


Some of my paintings on canvas are not stretched and have been exhibited with clips, free-flowing off the wall. I prefer this industrial contemporary method as it shows the integrity of the canvas as an original. For people who prefer mats and frames, I suggest visiting your local frame shop, Michaels or Hobby Lobby for framework.




What should I expect when purchasing original artwork or archival prints to fit my home decor.


Color and texture are the biggest misunderstood factors between the virtual world of seeing the artwork on computer screens (and phones) versus the reality holding of the actual piece in your hand. There may be a huge variant in the manner of its photograph, with lighting, and add that to the brilliance (or lack of) of your computer screen. What you see online is not always what you get ... depends on the screen which you are viewing the artwork.




What if the artwork is not what I expected?


Lisa Bisbee is a painter, not a manufacturer. If you even question that it may or may not be exactly the right color to match your decor, or have exactly the right texture, or have too many imperfections, then my artwork might not be for you. Even so, if you are not satisfied with your purchase, you have the option to return it with my approval according to my return policy with a credit for exchange. Exempt are custom orders or commissions.




Why are there so many imperfections in your artwork?


'Beauty in the eye of the beholder' has a literal meaning - that the perception of beauty is subjective - what one person finds beautiful another may not. Each one of my piece are beautiful in my eyes. The texture proves the principle of originality. Random spots show purity of the creative process. I would hope that you see the beauty, and understand if you do not. If you have any doubts that you might not appreciate the little imperfections, then my artwork might not be for you.




Do you do commissions?


I have a waiting list for commissions, some of which are within a year of waiting. You can email your request to get on the waiting list.




How do you price your original artwork?


There are many factors that go into my pricing matrix: size, production time, layers, cost of materials, history of origin, provenance, how many exhibits the piece has been in, how long ago the piece was created. Size doesn't always matter, sometimes time matters more. Some of the 8x10" originals are quick oil sketches. Some of them have layer after layer of oil painting with a production drying time of many years. So you see in some cases, the time factor is more important than the size. Some of the originals have been in my care for more than two decades, on display in several exhibits around the continent. These pieces are near and dear to me. If you see the value in these pieces as much as I see the value, then we can make a happy transaction.




How do I care for my artwork?


• Avoid direct sunlight or a heat source. • Avoid high humidity, such as the bathroom. • Avoid touching the canvas with your fingers. • Avoid leaning anything against the surface. • Avoid framing original oil paintings canvas under glass or plastic. For even more details, visit: artevolution.com/how-to-care-for-your-art




How to hang small 8x10" stretched canvas paintings?


The easiest way to hang the small 8x10” stretched canvas painting is to push a pushpin into the wall, then place the wooden stretched canvas on it.




To Frame or Not To Frame, that is the question.


To Frame or Not to Frame • It’s your choice to choose or not to choose a frame for my artwork. This piece of artwork is painted around the sides of the stretched wooden canvas, so you can hang the artwork without a frame. • If you do prefer to frame my artwork, it makes sense for you to choose the style of frame that would work best in your decor within your budget. Standard size frames can be more affordable than custom frames. DIY Standard Frame: • The reason most of my stretched-canvas paintings are standard sized, is so that you can frame it inexpensively with a standard size frame. The 8x10 original painting is a standard size which means that you can purchase ready-made frames to Do-It-Yourself (DIY). My favorite frames are floating frames and Plein Air frames. You can purchase standard-sized frames online or in-store at any of the following: https://www.jerrysartarama.com/framing/canvas-floating-frames https://www.utrechtart.com/products/ampersand-floaterframes https://www.utrechtart.com/products/blick-simplon-plein-air-frames/ https://www.pictureframes.com/custom-framing/categories/fall-picture-frames/gold-leaf-custom-frame-cfl3 https://www.dickblick.com/products/blick-simplon-plein-air-econo-frames/ https://www.hobbylobby.com/Home-Decor-Frames/Frames-Photo-Albums/Open-Back-Frames/c/3-113-1078 Custom Framing: • Custom Frame Shop: Visit your local framer who will have great suggestions on how to best enhance your painting with frames. • Michael’s has a custom framing department and is the biggest framing retailer in the US and offers 450 frame options.